Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-sales-assistant-for-lead-generation-and-follow-up.laneexplorer.com (hereinafter referred to as “AI Sales Assistant,” “we,” or “our”). We are committed to protecting your privacy and ensuring the secure handling of your personal information. This Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal data in adherence to various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCT Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Processing Activities

This policy guides how we interact with users when:

  • You use any of our applications, access our services, or engage with our website as an authorized user.
  • You visit our online platforms linked to this Privacy Policy.
  • You communicate with us via email, calls, texts (SMS), newsletters, or any other channel.

Personal Data Collection

We collect various types of personal data, including but not limited to:

  • Account Information: Details associated with your account creation and login, such as username, email address, and password hashes.
  • Payment Information: Transaction details, billing addresses, and payment method information for processing purchases or subscriptions.
  • Financial Information: Data related to your financial status, creditworthiness, or banking information (if provided).
  • Purchase Information: Records of products or services you’ve purchased from us, including order history and transaction IDs.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, or advertising IDs.
  • Location Data: Geographic data that helps us understand your location, often obtained through GPS signals or other tracking technologies.
  • Feedback: Comments, reviews, and responses you provide to enhance our services.
  • Social Media Information: Data from social media platforms when users choose to log in via these accounts for seamless access.
  • Product Information: Details about products you interact with on our site, including preferences, browsing history, and product recommendations.

We collect this data through direct user input, interactions with our systems, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist in providing our services, respecting their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our site and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functionality and improve user experience by remembering preferences and settings.
  • Preference Cookies: They remember choices you’ve made on our site, such as language or layout preferences.
  • Analytics Cookies: Used to collect aggregated data about how visitors use our site, helping us understand and optimize its performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data as necessary for the fulfillment of specific purposes, including:

  • Providing and improving our services
  • Complying with legal obligations
  • Protecting our rights and property
  • Engaging in direct marketing activities (with your consent)

Once data is no longer needed for these purposes or if you withdraw consent, we securely delete or anonymize the information unless retention is required by law.

Children’s Privacy

We do not intentionally collect personal data from children under 18 years of age. If we become aware that a child has provided us with such information, we will take steps to promptly delete it from our systems.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access: The right to request access to and receive a copy of the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: The ability to limit the use or processing of your data for specific purposes.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific purposes, including direct marketing.
  • Non-Discrimination: The right not to be subject to automated individual decision-making or profiling.

To exercise these rights or have any data-related queries, please contact our privacy team at:

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data protection, please reach out to us at: